Terms of Use
These terms are an agreement between you and TRUETAP PTE. LTD. ("we", "us") about your use of the Falaro app and its services. By using Falaro you accept them. If you do not agree, please do not use Falaro. Our Privacy Policy explains how we handle your data.
1. Who can use Falaro
You must be at least 13 years old, or older if the law of your country requires it. If you are under the age of majority, your parent or guardian must agree to these terms. You can use Falaro as a guest or sign in with Apple, Google or an email code. You are responsible for what happens under your account.
2. What Falaro does
Falaro is an AI assistant. It answers messages, works with images you share and creates images. Replies and images are produced by AI models and can be wrong, incomplete or unexpected. Check anything important yourself. Falaro does not give medical, legal, financial or other professional advice, and it is not for emergencies.
3. Your content
You keep the rights you have in what you send to Falaro ("input"). To the extent the law allows, the replies and images Falaro produces for you ("output") are yours to use, subject to these terms. You give us permission to store, process and transmit your input and output only as needed to run Falaro, keep it safe and comply with the law. Similar output may be produced for other users, and we cannot promise that output is unique or free of third-party rights.
You must have the right to use everything you upload, including photos of other people, and you are responsible for how you use output.
4. Rules
Do not use Falaro to:
- break the law or help others break it;
- create or share sexual content involving minors, or any sexual content involving a real person without their consent;
- harass, threaten, impersonate or deceive people, or create content designed to mislead them about real people or events;
- promote violence, terrorism, self-harm or hatred against people because of who they are;
- infringe intellectual property or privacy rights;
- create malware, attack systems, or get around our limits, content checks or security;
- collect data from Falaro by automated means, or resell access to Falaro.
We check prompts, uploads and results automatically and may block requests that break these rules. You can report a reply or an image from within the app. We may suspend or close accounts that seriously or repeatedly break these rules.
5. Plans, subscriptions and credits
- Free plan. Includes a daily number of messages and images. Limits may change and are shown in the app.
- Subscriptions. Paid plans are bought through the App Store and renew automatically at the price shown before purchase, until you cancel in your Apple account settings at least 24 hours before the period ends. If a free trial is offered, it turns into a paid subscription unless you cancel before it ends.
- Credits. Some features use credits. The cost is shown before you start. Credits from a subscription are valid for the subscription period. Purchased credit packs are valid for 12 months. Credits from daily rewards do not expire while your account exists. Credits have no cash value, cannot be transferred and are not refundable, except where the law requires.
- Failed generations. If a generation fails, the credits it held are returned. If you cancel an image job while it is running, part of the credits may be charged, as shown in the app.
- Refunds. Apple handles refunds of App Store purchases under its own rules. If a purchase is refunded, we take back the credits and benefits that came with it.
- Regions. Purchases are not available in every country. Where they are not, Falaro can still be used on the free plan.
6. Availability and changes
We work to keep Falaro available, but it may sometimes be unavailable for maintenance or reasons outside our control. We may change, add or remove features and models. If we make a significant change to a paid feature, we will tell you in advance where possible.
7. Ending your use
You can stop using Falaro and delete your account in Settings at any time. Deleting your account does not cancel an App Store subscription; cancel that in your Apple account settings. We may suspend or end your access if you break these terms or if we must by law. Sections 3, 8, 9 and 11 continue to apply after your use ends.
8. Disclaimers
Falaro is provided "as is" and "as available". To the extent the law allows, we do not promise that it will be error-free or uninterrupted, or that output will be accurate or fit a particular purpose. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract.
9. Liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim, or USD 50 if that is more. We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law.
10. Apple
These terms are between you and us, not Apple. Apple is not responsible for Falaro or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claims relating to it, including product liability, legal compliance or intellectual property claims. If Falaro fails to meet an applicable warranty, you may notify Apple, and Apple may refund the purchase price of the app, if any; Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm that you are not in a country subject to a U.S. government embargo and are not on a U.S. government list of prohibited or restricted parties.
11. Law and disputes
These terms are governed by the laws of Singapore. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in its courts. Before starting a formal dispute, please contact us so we can try to resolve it.
12. Changes to these terms
We may update these terms. We will change the date above and, for significant changes, tell you in the app before they take effect. If you keep using Falaro after that, the new terms apply.
13. Contact
TRUETAP PTE. LTD., 12 Woodlands Square, #10-73 Woods Square, Singapore 737715. Email: support@falaroai.com.